🔹 1. What kind of products do you offer?
We specialize in personalized engraved glassware, including:

Whisky glasses

Beer mugs

Tequila & vodka shot glasses

Wine & champagne glasses

Perfume bottles

Custom engraved gift bottles
Each piece can be customized with names, logos, monograms, photos, or messages.

🔹 2. How does the personalization process work?
It’s simple:

Choose your product

Enter your name, message, logo, or photo upload

We deeply engrave your design using premium laser or sandblasting techniques

Your custom product is packed and shipped with care

🔹 3. Can I see a preview before engraving?
Yes! On request, we can share a digital preview/mockup of your design via WhatsApp or email before final engraving. Please mention your request during checkout or message us directly.

🔹 4. Do you offer photo engraving or logo engraving?
Absolutely. We specialize in:

Photo engraving (high contrast portraits)

Company logo engraving for gifting or branding

Custom symbols like hearts, initials, etc.
Upload your file or send it to us after placing the order.

🔹 5. Is the engraving permanent? Will it fade over time?
No, it won’t fade. We use deep engraving methods (not surface printing), so the design is etched into the glass permanently. It is dishwasher-safe and lasts a lifetime.

🔹 6. What occasions can I buy these for?
Our custom glassware makes ideal gifts for:

Birthdays

Anniversaries

Weddings

Valentine’s Day

Father’s Day

Christmas

Corporate Events & Employee Gifts

🔹 7. How long does it take to receive my order?
We usually dispatch within 3–5 working days after finalizing the design.
Delivery timeline:

India: 3–7 working days

International: Please contact us before placing an order

🔹 8. Do you ship across India?
Yes, we deliver to all cities and towns across India via trusted courier partners like Delhivery, DTDC, and India Post. Tracking details will be provided once shipped.

🔹 9. Can I request urgent or same-day delivery?
We try to accommodate urgent gifting needs. Please WhatsApp us before placing an order for express options. Extra charges may apply.

🔹 10. What payment methods do you accept?
We accept:

UPI (Google Pay, PhonePe, Paytm)

Credit/Debit Cards

Net Banking

Wallets

COD (for selected items/cities)

All payments are processed securely.

🔹 11. What if I received a damaged product?
If your product is damaged in transit, please contact us within 24 hours of delivery with clear photos and unboxing video. We’ll offer a replacement or store credit.

🔹 12. Can I cancel or change my order?
Orders can be changed or canceled within 2 hours of placing them. After that, engraving begins and cancellations may not be possible. Contact us immediately via WhatsApp for assistance.

🔹 13. Do you accept bulk or corporate orders?
Yes! We offer special pricing and design support for:

Weddings

Return gifts

Employee/Client gifting

Brand merchandise
Contact us for a custom quote.

🔹 14. I have a special design idea. Can you help?
We love custom ideas! If you have a unique design, drawing, message, or photo, share it with us via WhatsApp or email. Our team will bring it to life with engraving.

🔹 15. How can I contact you?
You can reach us easily:
📱 WhatsApp: +91-8898142450
📧 Email: best2u2021@gmail.com
📍 Instagram DM: @best2u.in
We’re happy to help you choose the perfect gift.